Department for citizen’s service and informing

Department for citizen’s service and informing accomplishes the following work:

Reception of all the citizens who ask for favor or information from the authoritative of the Municipality;
Directly-orally informing or directing the citizens to the appropriate place of their request;
Helping the citizens in the complementing of the requests for the appropriate service or information;
Identification/storage of the request in cooperation with the archive;
Following the flow of accomplishing the items who are handed down for accomplishment in the last office and informing the citizens about the flow and the dead line when the citizens will receive the service or the information;
Cooperation with the departments in the municipal administration, for effectively and in time favor and informing of the citizens, through a constant communication of the employees in the municipal Center for services of the citizens as a front Desk with the executive of the item in the appropriate department as a last office;
Participates in solving the problems of the Community subjects;
Does other work which will be put in his authority.